Privacy Policy – SAILOVE LTD
Last updated: October 2025
This Privacy Policy explains how SAILOVE LTD (“we”, “our”, “us”) collects, uses, stores, and protects personal information obtained from clients, visitors, and users of our website and services.
1. Data Controller
SAILOVE LTD
27 Old Gloucester Street,
WC1N 3AX, London, United Kingdom
UTR: 69827 12719
Company number: [insert company number]
Email: [email protected]
For all privacy-related queries, please contact us at the email above.
2. Data We Collect
We may collect and process the following categories of personal data:
● Full name, email address, and phone number
● Billing and payment information (if applicable)
● Booking details and preferences (e.g., yacht type, destination, dates)
● Communication history (emails, WhatsApp, chat messages)
● Marketing preferences and cookie data (IP address, browser type, etc.)
● Images or videos taken during yacht charters or related events
3. Purpose of Data Collection
We process your personal data for the following purposes:
● To communicate with you and respond to inquiries
● To process yacht charter bookings and related services
● To manage payments and invoicing
● To send updates, offers, or newsletters (only with your consent)
● To improve website performance and user experience
● To comply with legal and tax obligations
● To share authentic sailing moments for marketing purposes, including website, social media, and promotional materials
4. Legal Basis for Processing
We process data under the following legal grounds:
● Contractual necessity – to perform or prepare a charter booking
● Legal obligation – to comply with accounting or tax requirements
● Legitimate interest – to operate and improve our business
● Consent – for marketing communications and use of images/videos (you can withdraw at any time)
5. Data Retention
We retain your personal data only as long as necessary to:
● Fulfil the purpose for which it was collected, or
● Comply with applicable laws and regulations
Typically, booking and billing data are retained for up to 7 years (as required by UK tax law), while marketing data are kept until you unsubscribe or request deletion.
6. Data Sharing and Third Parties
We may share your data with trusted third parties, including:
● Yacht charter companies and operators (for booking fulfilment)
● Payment processors and financial institutions
● IT and hosting providers (for secure data storage)
● Marketing and analytics providers (e.g., Meta, Google)
We only share information that is necessary for the service provided, and all partners are required to comply with data protection laws.
7. Use of Images and Video
During yacht charters and related events, photos and videos may be taken to capture the beauty of the experience and the positive spirit of sailing together. By participating in a charter organized through SAILOVE LTD, clients acknowledge that images or recordings taken during the trip may be used for marketing purposes, including:
● Publication on our website
● Social media channels
● Promotional materials or newsletters
The purpose of this is to share authentic sailing moments and inspire others to join our community.
7.1 Legal Basis for Processing Visual Data
Images and videos containing personal data (e.g., faces) are processed under the consent of the participants. By taking part in a charter, clients agree that their likeness may be used for the purposes described above. Consent can be withdrawn at any time.
7.2 Your Rights Regarding Images and Videos
If you do not wish to appear in any photos or videos, please inform the crew or contact us before the start of your charter. We will ensure your preference is fully respected. You have the following rights in relation to personal data contained in images or videos:
● Access – request a copy of any images or videos containing your likeness
● Erasure – request deletion of such images or videos
● Objection – object to the use of your images or videos for marketing purposes
To exercise these rights, contact us at [email protected].
8. International Transfers
If we transfer your data outside the United Kingdom or European Economic Area (EEA), we ensure it is protected by:
● UK adequacy regulations, or
● Standard Contractual Clauses approved by the UK Information Commissioner’s Office (ICO)
9. Your Rights
You have the following rights under UK GDPR:
● Access – to request a copy of your personal data
● Correction – to fix inaccurate or incomplete data
● Erasure – to request deletion (“right to be forgotten”)
● Restriction – to limit data processing in certain cases
● Portability – to obtain your data in a structured format
● Objection – to stop direct marketing at any time
To exercise any of these rights, please contact [email protected].
10. Cookies and Tracking
Our website uses cookies and tracking technologies to:
● Improve website performance and navigation
● Analyse usage (via tools like Google Analytics)
● Personalise marketing and content
You can manage or disable cookies in your browser settings. For more details, see our Cookie Policy (coming soon).
11. Data Security
We take appropriate technical and organisational measures to protect your personal data from loss, misuse, unauthorised access, or disclosure. This includes encryption, secure servers, and limited employee access.
12. Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will always be available on our website with the updated date at the top of this page.
13. Contact Information
If you have any questions or complaints about our privacy practices, contact:
Data Protection Officer
📞 +48 791 825 789
🌐 www.sailovexperience.com
If you are not satisfied with our response, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO) in the UK.
