Terms & Conditions – Yacht Charter Brokerage
Introduction
These Terms & Conditions govern the use of services provided by SAILOVE LTD,
27 Old Gloucester Street, WC1N 3AX London, United Kingdom.
UTR: 69827 12719, Company Number: [Insert number],
registered in England & Wales (referred to as “the Broker”).
The Broker acts solely as an intermediary between clients and yacht charter operators worldwide.
By using our services, you agree to these Terms & Conditions in full. If you disagree with any part of these terms, please do not proceed with any booking.
1. Scope of Service
1.1. The Broker does not own, operate or manage any yachts. All bookings are made directly between the client and the yacht charter company or operator.
1.2. The Broker’s role is strictly limited to:
● presenting available offers,
● providing guidance,
● assisting in the booking process.
1.3. The Broker accepts no responsibility for the yacht’s condition, quality, crew behavior, or performance of the charter company.
2. Liability Disclaimer
2.1. The Broker shall not be held liable for any injury, loss, damage, delay, dissatisfaction, cancellation, or change arising from:
● mechanical failure of the yacht,
● weather conditions,
● decisions of the captain or crew,
● actions or omissions of third-party providers.
2.2. The client acknowledges that yacht chartering involves inherent risks, including but not limited to navigation, sea conditions, weather, and the behavior of other guests or crew.
2.3. The Broker strongly recommends that the client:
● obtains appropriate travel insurance (including cancellation cover, personal injury, liability, and property damage),
● carefully reads and agrees to the charter contract provided by the charter company.
3. Contracts and Payments
3.1. All yacht charter contracts are made directly between the client and the charter company. The Broker is not a party to the final contract.
3.2. The client is responsible for all payments required by the charter company, including deposits, final balances, security deposits, and additional services.
3.3. The Broker may collect payments on behalf of the charter company if expressly agreed but accepts no liability for the financial operations of third parties.
4. Complaints & Claims
4.1. Any issues or complaints regarding the yacht, crew, itinerary, or service must be reported directly to the charter company.
4.2. The Broker may assist in communication but holds no responsibility for resolving disputes or compensating the client.
5. Limitation of Liability
5.1. In any event where liability is established, the Broker’s total liability shall be strictly limited to the commission fee received from the relevant booking.
5.2. The Broker shall not be held liable for any events caused by force majeure, including but not limited to: war, civil unrest, strikes, natural disasters, epidemics, port closures, or government actions.
6. Data Protection (GDPR Compliance)
6.1. SAILOVE LTD is committed to protecting your personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
6.2. Personal data collected through our website, forms, or communication channels (such as name, contact details, and booking preferences) is used solely for:
● processing enquiries and bookings,
● maintaining communication with clients,
● fulfilling legal obligations.
6.3. The Broker does not sell, rent, or share personal data with third parties except where necessary to complete the booking with verified partners (e.g., charter operators, payment processors).
6.4. Clients have the right to:
● access, correct, or delete their personal data,
● withdraw consent at any time,
● lodge a complaint with the Information Commissioner’s Office (ICO) in the UK.
7. Privacy Policy
7.1. A full version of our Privacy Policy is available on our website. It explains in detail:
● what information we collect,
● how we store and protect it,
● how cookies and tracking tools are used,
● contact details for privacy-related queries.
7.2. By using our services, the client acknowledges having read and accepted our Privacy Policy.
8. Cookies
8.1. Our website uses cookies to enhance user experience, analyze traffic, and improve our services.
8.2. By using the website, you consent to the use of cookies as described in our Cookie Policy.
8.3. You can disable cookies through your browser settings at any time.
9. Severability
If any provision of these Terms & Conditions is found to be invalid or unenforceable, the remaining provisions shall continue to be valid and enforceable to the fullest extent permitted by law.
10. Updates and Amendments
The Broker reserves the right to update or modify these Terms & Conditions at any time without prior notice. The most recent version will always be published on the official website and shall apply immediately upon publication.
11. Governing Law
These Terms & Conditions shall be governed by and construed in accordance with the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England.
12. Acceptance
By booking a charter or using our services, the client confirms that they have read, understood, and accepted these Terms & Conditions, as well as our Privacy and Cookie Policies.
13. Contact Information
For any enquiries regarding these Terms & Conditions, Privacy Policy, or Data Protection:
SAILOVE LTD
27 Old Gloucester Street
WC1N 3AX, London, UK
Email: [email protected]
Phone: +48791825789
Website: www.sailovexperience.com
